{"id":28420,"date":"2025-02-18T11:16:57","date_gmt":"2025-02-18T10:16:57","guid":{"rendered":"https:\/\/www.cleanculinair.nl\/?page_id=28420"},"modified":"2026-01-12T13:37:59","modified_gmt":"2026-01-12T12:37:59","slug":"bestellen-leveren","status":"publish","type":"page","link":"https:\/\/www.cleanculinair.nl\/en\/bestellen-leveren\/","title":{"rendered":"bestellen-leveren"},"content":{"rendered":"
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Order<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Below you\u2019ll find answers to frequently asked questions from our customers about the ordering and delivery process. If you have a question about this, you can first check whether the answer is listed here. If not, please contact us. Contact<\/a> met ons op, we helpen je graag!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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I haven\u2019t received a confirmation email. What should I do? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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After placing your order, you should receive a confirmation email from us. If you haven\u2019t received one, your order may not have been received. If you paid via iDeal, please check whether the payment has been deducted from your account. If that is not the case, we did not receive your order correctly. In that case, it is best to place the order again. Are you unsure whether your order was successfully placed? Then Contact<\/a> us contact us to be sure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What should I do if I made a mistake when entering my personal details? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you accidentally made a mistake when entering your details, it is best to contact us by phone. You can call us at +31 6 421 419 56.<\/p>

\u00a0We will correct the mistake immediately!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Delivery <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our delivery options <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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With us, you can choose from various delivery options, so you can decide what best suits your situation.<\/p>

1. Standard delivery<\/strong> Free for orders over \u20ac175, otherwise \u20ac17.50.<\/h4>

We deliver your order to your front door or to the ground floor.
Delivery takes place on a regular business day within 1\u20133 business days.<\/p>

2. Evening delivery after 5:00 PM<\/strong> (+ \u20ac12,50)<\/h4>

No time during the day? Choose delivery in the evening.
We deliver your order after 5:00 PM.<\/p>

3. Delivery & Placement in the Warehouse<\/strong> (+ \u20ac12,50)<\/h4>

Don\u2019t want to lift it yourself? We will place your order directly inside the warehouse.
\u00a0Suitable for businesses and locations where direct storage is required.<\/p>

Extra service?<\/strong> Combine Evening delivery after 5:00 PM<\/strong> and Warehouse placement<\/strong> for a total of \u20ac25,- extra<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How long will it take for my order to be delivered? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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On business days, we deliver within 1 to 3 business days. If you place your order on a Friday evening or during the weekend, we will ship your order the following Monday. In that case, it is almost always delivered on Wednesday. Do you need your order urgently? Please call us as soon as possible \u2014 we will be happy to see what we can do for you!<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are the delivery costs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Standard shipping is free for orders over \u20ac175 (excl. VAT). Otherwise, the standard shipping cost is \u20ac17.50.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I haven\u2019t received my order yet. What should I do? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Have you received an order confirmation, but not yet received your order, and has the standard delivery time passed? Then something may have gone wrong. Please feel free to Contact<\/a> us and we will resolve it as soon as possible!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who will deliver my order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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our order will be delivered by DPD or by our own delivery drivers. Depending on your location, the desired delivery speed, and the size of your order, we will choose the most suitable delivery service.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I received the wrong item. What should I do? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you have received the wrong products, please let us know as soon as possible so we can send you the correct items. Please contact us by phone at +31 6 421 419 56.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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My order was delivered damaged. What should I do? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Did you receive your products damaged? That is very unfortunate. Please let us know so we can find a solution immediately. Please contact us by phone at +31 6 421 419 56.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I also pick up my order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, that is possible! You can contact our customer service at +31 6 386 869 26.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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My order was delivered incomplete. What should I do? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Is one product missing, or are multiple products missing? That is very unfortunate! We will be happy to resolve this for you. Please contact us by phone at +31 6 421 419 56.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I track my order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, you can track your order. We will send you an email with the Track & Trace information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Bestellen Hieronder vind je de antwoorden op veelgestelde vragen van onze klanten over het bestel- en leveringsproces. Heb je een<\/p>","protected":false},"author":256463632,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"googlesitekit_rrm_CAowh7C7DA:productID":"","jetpack_post_was_ever_published":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-28420","page","type-page","status-publish","hentry"],"yoast_head":"\nbestellen-leveren - CleanCulinair<\/title>\n<meta name=\"description\" content=\"Alle bestellen en leveren informatie. 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